PRIVACY POLICY
About this policy
Your privacy is important to us, and we are committed to protecting it. We believe it is important for you to know what personal data we at Nexus (“Nexus”, “we”, “our” or “us”) collect from you, why we collect it, how we use it and what rights you might be entitled to as a data principal.
It is important that you read this Privacy Police (“Policy”), together with any additional information we may provide to you when collecting or processing your personal data.
Your use of this website indicates your agreement to the collection, use, and disclosure of your information as described in this Policy. If you do not agree with this Policy, and practices, please do not use our website and services. If you still have any questions or concerns, please contact us at compliance@nexusdirect.in
Scope
This policy applies to Nexus website, and the personal data collected through this website.
This Policy does not apply to third-party applications, websites, products, services or platforms that may be accessed through links available on this website. Such websites operate independently and have their own privacy policies. Any Personal Data that you provide to these websites will be governed by the third-party’s own privacy policy. We are not responsible for their content or privacy practices.
Information we collect
We collect only the information necessary for legitimate business purpose.
You may need to provide some personal information such as your full name, email ID, contact details, etc. when you contact or enquire about our services, ask for customer support.
You may also need to provide some personal information if you wish to explore employment opportunities with us. We collect personal information that you voluntarily provide to us when you register on the Website or avail our services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
What we do with your personal information
We do not sell your personal information to any third parties. We use your personal information solely for legitimate business purposes, including: responding to your enquiries; communicating with you regarding Nexus and, where applicable, client's products or services; providing customer support; improving customer engagement and user experience; analysing website usage and customer interactions to improve our services and business operations; and complying with applicable legal and regulatory requirements. Where necessary, your personal information may be shared with our client, and its group companies and authorised service providers solely for the above purposes. We will use your personal information only for the purpose for which it was collected unless otherwise permitted or required under applicable law.
Although, exemptions to the above are where Nexus is asked to provide information because of any legal or regulatory requirements. We will make every effort to ensure that such mandated disclosures from the regulatory authorities are communicated to you.
How long will we keep your personal information?
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements and promptly delete the data upon receiving a direct request from the data principal. In some circumstances we may anonymize your personal data so that it can no longer be directly associated with you.
How will we keep your information safe?
We are dedicated to maintaining the highest standards of information security and regulatory compliance. Our commitment is reflected in the robust security controls we have implemented to safeguard your data. We have developed and maintain a comprehensive information security program based on best practices and industry standards. This program is designed to address various security and privacy risks effectively. Though we take reasonable measures to protect our assets against unauthorized access or attack and while we work towards and strive to protect your personal information/privacy, we would like you to take note of inherent Internet risks associated with data transfer and processing. You also need to ensure that your User ID, Password etc. are not disclosed with anyone and your systems are safe for usage. At any point, if you suspect any security issues or incidents, or you receive any suspicious mail from someone holding themselves out to be a Nexus employee or from a fake website claiming to be affiliated with Nexus, you may reach out to us via the contact information available on our website.
How are cookies used?
Cookie are a small piece of data stored on the user's computer by the web browser while browsing a website. We use cookies to improve the quality of our site and service, and to try and make your browsing experience meaningful. Cookies may be used to track how you interact with our sites and to analyze trends. The types of data collected may include IP addresses, cookies identifiers, site activities etc. We use first-party and third-party cookies for several purposes. The first-party cookies are mostly necessary for the website to function the right way. The third-party cookies used on our websites are used mainly for understanding how the website performs, how you interact with our website, keeping our services secure, providing information that is relevant to you, and all in all providing you with a better and improved user experience. You can control the use of cookies, but if you choose to disable cookies, it may limit your use of certain features or functions on our website or service.
For additional details kindly refer to our Cookie policy.
How to contact us?
If you have a privacy concern, complaint, or a question regarding this privacy statement, please let us know by contacting us via the contact information available on our website. We value your trust and will take the appropriate measures to ensure that we fulfill your request.
You have certain choices
You may contact us on various matters pertaining to your personal information such as – • Right to Access • Right to Correction • Right to Erasure • Request to Nominate • Right to Grievance redressal
Upon receiving your request, we will make every effort to fulfill your request, if it is not otherwise required to be treated differently by law or for legitimate business purposes. You must identify yourself prior to making a request; we may not be able to process your request if it is deemed unreasonable or inappropriate. We will respond to your queries within a reasonable timeframe. Please note that we may need to maintain residual copies even after your information gets deleted from the active environment (e.g., backup copies or to ensure we don’t contact you if you have opted out).
Legal Notice
Nexus may need to disclose personal information to legal authorities for compliance, fraud investigation, statutory purposes or for other legal activities as per the local laws and government request.
Changes to this privacy statement We reserve the right to update this privacy notice at any time, and we will provide you with a new privacy notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your personal data. © Nexus. All rights reserved.
